Account
Delete your account
This applies to every Breezeway Coaching account — members and coaches, on the website and in our mobile apps.
How to delete it
- Members: sign in on the website or in the app, open Settings → Delete account, confirm with your password. On the website that's Settings → Delete account.
- Coaches: in the coach app or coach panel open Settings → Delete account. Withdraw any remaining earnings first — an account with a balance can't be deleted until it's paid out.
- Can't sign in? Email support@breezewayfitness.com from the address on your account and we'll handle the request for you.
30 days to change your mind
After you request deletion you're signed out and the account is scheduled for deletion in 30 days. Signing back in during those 30 days cancels the deletion. After 30 days it can't be undone.
What happens to payments
- Recurring coaching packages are cancelled as soon as you request deletion.
- A plan bought on the website stops renewing.
- A plan bought through the App Store or Google Play must be cancelled in your App Store or Google Play subscription settings — we can't cancel those for you.
What we erase
Everything personal: your name, email and login, profile, workout and nutrition logs, progress photos, check-ins, chats, notes, devices and sessions.
What we keep
- Payment and earning records, with your personal details removed, because tax and accounting law requires us to keep them.
- Content a coach created (workouts, recipes, diet plans) stays available to the clients it was assigned to, shown as written by "Former coach" with no name or photo.
See also our Privacy Policy and Your privacy rights.